COVID-19 Frequently Asked Questions
Can I put off my dental appointment until after the COVID-19 pandemic is over?
Regular dental appointments are an important part of taking care of your overall health. While it can be tempting to put off your regular checkup until things feel more "normal" again, I advise against it. Routine appointments give me an opportunity to check for a number of health conditions and catch them early. Some conditions, like tooth decay, can be more difficult, painful and expensive to treat if they're left undetected.
Your health and safety is, and has always been, my top priority. My staff and I are taking every precaution to limit the risk of COVID-19 transmission at your visit.
How is your dental team monitoring themselves for COVID-19?
Staff at our practice are subject to daily health screenings. This includes taking their temperatures to make sure they don't have a fever and asking them a series of health-related questions each day to make sure they're not experiencing any symptoms of COVID-19.
I've heard it's safer to schedule your appointment for first thing in the morning-the office will be cleaner because there haven't been patients coming through before me. Is that true?
You should schedule your dental appointment for the time of day that works for you. The same enhanced cleaning protocols occur all day long, including leaving the room empty after a patient leaves to allow the appropriate time necessary as part of thoroughly cleaning and disinfecting the space between patients.
You said you cannot see me as a patient because of my COVID-19 risk. Can you do that?
Yes. The safety of our patients and the dental team is our highest priority. As Dentists, we use our professional judgement and guidance from the CDC and ADA to determine risk levels for seeing patients. If it was determined that you were hight risk, or had a high temperature on the day of your appointment, we can have a conversation about which factors determined delay of service, so that you can self-monitor and reschedule.
What are you doing differently because of COVID-19?
There are a number of science-backed steps my staff and I are taking to help limit the spread of COVID-19. These include:
Increased personal protective equipment including masks, face shields, goggles and surgical gowns or long-sleeved lab coats.
Increased cleaning protocols. This includes using disinfectants known to kill the coronavirus that causes COVID-19, removing high-touch items like magazines and toys from waiting rooms and frequently cleaning items like pens and clipboards.
Asking you to change your behavior by asking you to wait outside rather than in waiting rooms when possible, wearing face masks and not bringing additional people to your appointment.